Effective Date: October 14, 2019

This privacy notice discloses the privacy practices for Guhroo, Inc and our website: www.guhroo.co. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

• What information we collect
• How information is collected
• How the information is used
• With whom it is shared
• How it can be corrected
• How it is secured
• How policy changes will be communicated and
• How to address concerns over the misuse of personal data.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

If you are an employee of a client that uses the Guhroo services, this privacy policy does not apply to you or your use of the services. Please refer to your employer’s privacy policy, which applies to the collection, use, processing and retention of your personal information. Individual employees of our clients who seek access to their data, or who seek to correct, amend, or delete inaccurate data should direct their requests to their employers who are Guhroo’s clients. Guhroo clients are able to remove and update personal information and data without Guhroo’s involvement.

What information we collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email, address, state, zip, country, and date of birth. The information that we request will be retained by us and used as described in this privacy policy.

When a User registers with Guhroo, information is needed such as the User’s name, company name, business address, contact telephone number, and email address. A billing address and credit card information is also required if the User has chosen a paid account. Some information provided to us may, either alone or when connected with other information to which we may have access, individually identify a User, and that information may be referred to in this Privacy Policy as “Personal Information.”

How information is collected

We may collect information in a variety of ways, including:

• From you directly.
• Through this site: Guhroo may collect information through the website when you visit.
• Through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
• Third-party services: We may collect information from third-party services that have been authorized to provide your information.

With whom information is shared

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

The app does use third-party services that may collect information used to identify you.

• Intercom

We provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). The Intercom Messenger Apps and Apps in Inbox products may also provide you with access to other third party applications such as Stripe. You should consult these third parties’ privacy notices for further information on their use of your personal data. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

There are additional third-party services that may access personal information at the direction of the User. These third-party services are provided information only within the scope necessary to perform the requested action.

• AccountantsWorld (Security policy)

How the information is used

The use of information collected through by Guhroo shall be limited to the purposes of improving and providing the Services for which the User or Client has engaged Guhroo and as otherwise described in this Privacy Policy.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

The use of cookies by our partners and affiliates is not covered by this Privacy Policy. We do not have access or control over those cookies.

Log Files 

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not directly identify individual users, to analyze trends, to administer the site, to track Visitors’ and Users’ movements around the website and to gather non-identifiable, demographic information about our user base as a whole. We link this automatically-collected data to Personal Information so that we can better gauge our Visitors’ and Users’ needs and provide specific information to best serve them.

Links

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security

We take the security of our website very seriously and have implemented industry standard security measures in place to protect against the loss and misuse of data.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. 

In the event of a security breach, we will inform you about the incident and the action plan we have in place to restore the website and steps to prevent such an event in the future.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address support@www.guhroo.co

• See what data we have about you if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data

Other Provisions as Required by Law

Guhroo will share your information, including Personal Information to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary:  as a matter of applicable law or regulation (such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the edicts of the law), to protect your safety or the safety of others, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations of Guhroo’s Terms of Service. If Guhroo is required by law or an order of a court of competent jurisdiction to disclose your information, Guhroo will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.

Notification of Changes

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Should we make any significant changes in the way we treat any Personal Information, we will notify account holders by sending a notice to the primary email address specified in your Guhroo account. We may also place a prominent notice on our website.

Contact

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 803-575-0710 or via email at support@www.guhroo.co.